ADVISORY FOR SME's
Many SME’s have to work with what they’ve done before and then tweak that as opportunities arise. While this may be necessary, it is also reactive and can waste resources and opportunities. Our SME Strategy Pack will help you review where you are aiming and reset how you are working.
Goals & Strategy
Yes, we know you want more business, more customers and more revenue. We also know how to help you work through the key building blocks of your value proposition, opportunities and competition so that you aim before firing. This will set your intention and focus your attention.
Ways of Working & Staffing Issues
We offer assessment and feedback on your business model, processes and activities ranging from a Pulse Review through to a full business Health Check. This will give you practical ways to organise and focus who does what so that you achieve your business goals with less noise and cost. We can also help you sort out staffing issues.
What got you here won’t necessarily get you there - things are just changing faster and faster. Using proven change management tools we will help you put an achievable plan in place that will stretch your business in the direction you want it to grow.
Everyone wants to be customer-centric. Easier said than done! Designing the customer experience that gets you the loyalty you long for and the reputation you relish takes a special mixture of courage and empathy. We will help you get this right so that they tell a great story about you.